Terms and Conditions for Transportation Services provided by The Baqueano S.R.L.

All terms, conditions, cancellation, and refund policies are established by TheBaqueano S.R.L. You can view them at any time on our website.

This is a direct, private transfer between locations (e.g., airports, hotels, resorts, or tourist destinations). 
You’ll be picked up from your starting point and driven straight to your next destination. 

WHAT’S PROVIDED IN OUR TRANSFERS:

Door-to-door private service

Courtesy stops up to 45 minutes

Complimentary bottled water and local beers

All tolls, parking, and driving expenses

IMPORTANT NOTE

Tips for our hardworking staff are not included in the fare but are always appreciated (cash is preferred)

Charges for exceeding limits are $50 per hour and $2 per kilometer.

Passengers are responsible for their own food, drinks, accommodation, medical, and travel insurance

Passengers are responsible for their own activities, tickets, or admission fees

We do not provide pickups or transport to off-road destinations

Kindly be aware that this is not an on-demand, stand-by vehicle, or immediate response service

This personalized approach ensures a seamless and stress-free travel experience, whether you're planning a city tour, a full-day excursion, or a multi-day journey. 

Our fleet includes a variety of vehicle options to suit your needs—from comfortable standard vans ideal for group travel, to luxury SUVs that combine elegance with comfort. 

WHAT’S PROVIDED IN A FULL DAYS:

The service begins at a time of your choice and lasts for 10 hours, finishing no later than 9:00 PM

The daily driving distance is up to 250 km (155 miles) and cannot be carried over to the next day

Driver meals and accommodation are included

All tolls, parking, and driving expenses are included

Complimentary Bottled Water and local beers

IMPORTANT NOTE

Tips for our hardworking staff are not included in the fare but are always appreciated (cash is preferred)

Charges for exceeding limits are $50 per hour and $2 per kilometer.

Passengers are responsible for their own food, drinks, accommodation, medical, and travel insurance

Passengers are responsible for their own activities, tickets, or admission fees

We do not provide pickups or transport to off-road destinations

Kindly be aware that this is not an on-demand, stand-by vehicle, or immediate response service
 

AIRPORT PCIK-UP INFORMATION

MEET AND GREET SERVICE: 

Upon your arrival please proceed to the exit of the airport terminal.
You’ll be warmly greeted by our friendly driver holding a personalized sign with your name. 

WAIT TIME CHARGES: 

After your international flight lands, we provide a complimentary 60-minute period to allow ample time for you to collect your luggage and complete customs and immigration procedures. Beyond that duration, there is a charge of (USD): $25 for each additional 30 minutes.

EARLY ARRIVALS: 

We kindly request that you wait for your driver outside the airport terminal at the Coffee Shop. Please note that our drivers will arrive based on the original flight landing time you booked with us, so there may be a short wait before your driver arrives. Thank you for your understanding.

DELAYED ARRIVALS: 

If we are unable to pick you up due to flight delays, we will ensure transportation is arranged through a trusted company as part of our warranty.

IMPORTANT INFORMATION

OVERNIGHT DRIVING: 

In the event that the pickup or drop-off falls between 21:00 PM and 04:00 AM, an additional charge of $50 for overnight driving will apply. 

RESERVATION ABANDONMENT:  

If the driver has to wait for more than 20 minutes, or if they are unable to find the customer at the designated pick-up time and location, or if they cannot reach the customer at the contact number provided, it will be considered a no-show, and no refund will be issued.  

PUNCTUALITY: 

In the event of a late pickup, we reserve the right to shorten or not offer our courtesy stops, as we may have another client scheduled and we want to ensure that we can provide them with a timely service. 

RESCHEDULING:

You may reschedule your reservation once, at least 3 days prior to the original date, subject to availability. 

Once rescheduled, the booking is final and non-refundable. No further changes or refunds will be granted.

USAGE DISCLAIMER: 

Should the services be utilized with the intention of visiting brothel establishments, seeking or purchasing illicit substances, or picking up individuals not included in the original booking, we retain the right to cancel the reservation without eligibility for a refund. 

CANCELLATION, REFUND & RESCHEDULING POLICY

RESCHEDULING:

You may reschedule your reservation once, at least 4 days prior to the original date, subject to availability. 

Once rescheduled, the booking is final and non-refundable. No further changes or refunds will be granted.

CANCELLATION:

Reservations may be canceled at least 4 days prior to the scheduled date.

A $100 cancellation fee applies to all cancellations.

REFUND POLICY:

No refund will be issued for cancellations made within 3 days or less before the scheduled date.

All eligible refunds will be processed to the original method of payment within 15 business days.

RESPONSIBILITIES 

The company states that it is solely an intermediary between the passenger and the companies providing the services included in the itineraries, such as hotels, transporters, restaurants, domestic airlines, among others. 

All providers are carefully selected and meet the essential requirements to provide services, characterized by being responsible and efficient companies. 

This site is operated for commercial and informational purposes. The use of this website is subject to the following terms and conditions, as well as applicable laws. By using this website, you agree without limitations to the following terms; otherwise, please do not use this website. 

All content you see on this website is protected by copyright and is the property of the company, unless otherwise stated. This content may only be used in accordance with the terms and conditions set forth on this page. The company does not guarantee or represent that the use of materials appearing on this website does not infringe on the rights of third parties not affiliated with the company. All images are the property of the company and must be used with its consent. Unauthorized use of these images may violate copyright laws, trademark laws, privacy and publicity laws, and communication regulations or statutes. 

The company, nor any other party involved in the creation, production, or delivery of this website and its contents, is responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this website. Accordingly, everything provided on this website is presented "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or non-infringement. 

The company assumes no responsibility and shall not be liable for any damages or viruses that may infect your computer equipment or other property as a result of your access, use, or browsing of the website or the downloading of any material, data, text, images, video, or audio from the website. 

Any communication or material you transmit to the website by email or other means, including data, questions, comments, suggestions, or similar, is and will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by the company or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcasting, and posting. 

Furthermore, the company is free to use any idea, concept, know-how, or techniques contained in any communication you send to the website for any purpose, including, but not limited to, the development, manufacturing, and marketing of products using such information. 

Trademarks and logos appearing on this website are registered trademarks or not of the company. Nothing contained on this website should be used without the written authorization of the company or the third party who owns the trademarks appearing on this website. 

This website uses "cookies" to track your preferences and activities. Cookies are small pieces of information transferred to your computer's hard drive by our website. These cookies keep a record of your preferences so that your subsequent visits to the website are more efficient. 

Cookies can store a variety of information, including the number of times you have visited our website, your login information, or the times you have viewed a particular item. The use of cookies is a common and widespread practice adopted by most websites to better serve visitors. 

Most browsers are designed to accept cookies but can be modified to block their use; you can check your browser's help section to find out how. You can also choose to completely opt out of using cookies by visiting the link: [link]. Please note that by blocking the use of cookies, this website may not function fully, and additional benefits may be lost. 

The company will continuously review these terms and conditions to make necessary adjustments. 

By using this website, you should periodically visit this page to review the current terms and conditions. 

The protection of your personal data is important to us. Therefore, we would like to inform you below about which data from your visit will be used for what purposes. If you have further questions about the handling of your personal data, please do not hesitate to contact us.

Constant technological development, changes in our services or legal situation, as well as other reasons, may require adjustments to our data protection information. Therefore, we reserve the right to modify this data protection statement at any time and ask you to regularly inform yourself about the current status. 

The company respects Law 8968 "Law for the Protection of the Individual against the Processing of their Personal Data," and its regulations, prior to including your personal information in our Database, and in compliance with article five of the aforementioned norm, concerning the collection and use of certain information as described below, requests your Informed Consent, for which it makes known the following information of interest: 

WHAT DO WE DO WITH YOUR INFORMATION?

When you use our platform, as part of the buying and selling process, we collect the personal information you provide us such as your name, address, and email address. 

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. 

How do you get my consent? 

When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at the emails and phones mentioned in section 1 of this document. 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

Unless otherwise stated in the following sections, your data will not be transferred to third parties unless we are legally obliged to do so or the transfer of data is necessary for the execution of the contractual relationship or you have given your express and prior consent to the transfer of your data. External service providers and associated companies, such as online payment providers or the shipping company responsible for delivery, will only receive your data if it is necessary to process your order. In these cases, however, the scope of the transmitted data is limited to the minimum required. To the extent that our service providers come into contact with your personal data, we ensure that they comply with the standards of data protection laws in the same way. Please also note the data protection information of the providers. The respective service provider is responsible for the content of the external services, so we check compliance with the services with legal requirements within reason. 

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