Cancellations or modifications must be sent in writing to our email address info@thebaqueano.com
Cancellations made 4 days before the date of the service will be fully refunded
Cancellations made 3 days before the date of the service, or no show will not be refundable
There are no refunds for reservations made in less than 72 hours.
The approval or modifications of any date or time of service will be determined based on our availability
Reservation abandonment: Vehicle waiting longer than 15mins, unable to find the customer at the designated pick-up location or cannot reach the customer contact number provided, its consider No shows and will not be refundable
Refunds will be made within a period 10 business days.
Thanks again for your time and we look forward to doing business with you.